Personal Training & Sports Massage

1. Services

Personal Training – 1-2-1 Sessions & Group Sessions

Group Classes (Circuit Sessions, Family Circuits & Strength, Balance & Cardio

Sports Massage

Deep Tissue Massage

Swedish Massage

Dry Cupping

2. Payment Policy

All sessions must be paid in advance to secure your booking.

Payments are non-refundable, but you may transfer sessions to someone else if you cannot attend.

Block bookings can be scheduled to suit your availability.

All block bookings must be used within 4 months of booking, unless discussed and approved.

3. Client/Trainer & Client/Therapist Agreement

Services will be tailored to your goals, fitness, and health needs.

Progress will be regularly monitored and programmes/treatments adjusted as needed.

All equipment and venues are provided.

All client information is strictly confidential.

Clients may need to provide further medical information if requested.

Clients must commit fully to their programme or treatment plan.

Arrival times: Personal Training: 5–10 minutes early

Clothing & footwear:

Personal Training: Loose, non-restrictive clothing; supportive shoes; no open-toed shoes, sandals or slidders.

Massage: Comfortable clothing

4. Health Screening

All clients must complete a PAR-Q before starting any session or treatment.

GP clearance may be required in some cases.

5. Cancellation & Lateness

By Client:

48 hours notice – No charge/loss of session

24 hours notice, can reschedule same week (subject to availability) – No charge

24 hours notice, cannot reschedule – Loss of session

12 hours or no show – Loss of session

By Trainer/Therapist:

No charge or loss of session for the client

Lateness:

Client late – session ends at scheduled time

Trainer/therapist late – time will be added to the session

6. Agreement

By booking a session, you confirm that you have read, understood, and agreed to these Terms & Conditions.